FAQ's
Have a question? We have you covered.
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Almas Tower, Dubai, UAE
Store opening hours
Monday to Friday - 10am to 6.30pm
Saturday - 10am to 5pm
E-mail: sales@evaradiamonds.net
Yes. Every diamond at Evara Diamonds is 100% natural, ethically sourced, and GIA-certified. We do not sell lab-grown or synthetic diamonds.
Absolutely. All our diamonds come with a GIA (Gemological Institute of America) certificate verifying the stone’s cut, color, clarity, and carat weight.
Yes, we ship worldwide. Shipping within the UAE is completely free, while international orders may incur duties, taxes, or import fees based on your country’s regulations.
Each piece is made to order with precision and care. Please allow 10–15 business days for production and 2–5 days for shipping depending on your location.
Because every piece is custom made, we unfortunately do not accept returns or exchanges. However, if your jewelry arrives damaged or defective, please contact us within 48 hours at info@evaradiamonds.net
Yes! Customization is one of our specialties. You can design your dream piece by choosing your diamond shape, size, metal type, and setting. Simply contact us via email or WhatsApp to begin your consultation.
We currently accept all major credit and debit cards, as well as secure online payment gateways. Flexible installment options may be available through our payment partners.
We are proudly based in Dubai, United Arab Emirates, operating from the heart of one of the world’s leading diamond hubs.
Yes — if you’re in Dubai, you can book a private appointment with our team to view loose diamonds or custom pieces in person.
To keep your jewellery shining:
• Avoid contact with harsh chemicals or perfumes.
• Clean gently with warm water and a soft brush.
• Store pieces separately in their Evara box to prevent scratches.You can reach us via:
info@evaradiamonds.net
Dubai, United Arab Emirates
or through our Contact Us page and social media channel